Terms and Conditions

By using our website all users agree to be bound by the following terms and conditions, including additional terms and conditions and policies.


Rize London Ltd.
Registration Number: 13517120
Registered Office: 4 Mill Plat, Isleworth, TW7 6DY

Throughout the site, any use of the terms “we,” “us” and “our” refer to Rize London.


All designs and content featured on ​www.rizelondon.com​, including navigational buttons and images, artwork, graphics, photography, pattern, text, and the like, and all rights therein, including copyrights, trademarks, and/or other intellectual property, are owned, controlled, or licensed by Rize London Ltd. You may not modify, publish, transmit, create derivative works, or in any other way exploit any of Rize London’s copyrighted works without first obtaining our written consent.


Careful attention has been given to ensure the product description and measurements listed on this website are correct and accurate. However, slight variations of the product may occur and the actual colours you see will depend on the screen of your computer or phone.

Measurements given are approximate and fall within a 5cm and 5g tolerance. Each piece is lovingly handmade and quality checked once finished.


We reserve the right to amend prices at any time. You must pay at the time of your order. Once payment has been received by us, we will confirm that your order has been accepted by sending an email to you at the email address provided. Available goods will then be sent out 48 hours after purchase. If products are shown on the site but are unavailable or incorrectly priced or otherwise incorrectly described, we are not obliged to sell you those goods.


All goods are sold subject to availability. If the items are not in stock we will let you know as soon as possible. Once we receive your order we will email acknowledgment of that order to you. Please note this does not mean we have accepted your order. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that the item has been, or will be, dispatched. The contract between us will only be formed when we send you the Order Confirmation. Save this email in order to facilitate any contact with customer service. The order confirmation (receipt) also serves as a guarantee of proof of purchase. Once we have received your payment, we will endeavour to send your order 48 hours after taking payment.. We accept Paypal, Stripe, credit and debit card payments of main providers. We do not keep a record of your credit or debit cards details. Please note that if a technical fault results in an inaccurate price being shown Rize London is not required to honour this price.


You agree that you are personally responsible for using this website and ensure that your access to this website is not illegal or prohibited by laws which apply to you. If we discover that you are or have been engaged in prohibited activities, disrespectful towards other users or in violation of any of the terms and conditions we reserve the right to deny you access to this website on a temporary or permanent basis.


In no case shall Rize London Ltd, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.

Your use of this website is at your own risk. Rize London will not be held responsible for any special or consequential damages, personal injury or expense of any nature that result from the use of, or the inability to use, the materials on the website, including damages caused by viruses or any incorrectness or incompleteness of the information on the website, or the performance of the products, even if we have been advised of the possibility of any such damages.

Except in relation to our contractual obligations to supply goods following acceptance of orders placed on our website, neither we nor any of our directors, employees, suppliers or other affiliates will be liable in contract, tort, negligence or otherwise for any loss or damage as a result of your use of this website.

You agree to fully indemnify us, our directors, employees, suppliers and/or other representatives from and against all liabilities against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of the conditions by you or any other liabilities arising out of your use of this website. We reserve the right to terminate your use of this website immediately if we believe that you are in breach of these terms and conditions.


In an attempt to provide increased value to our visitors, Rize London may choose various third-party websites to link to ​www.rizelondon.com​. However, we have no control over these linked sites, all of which have separate privacy policies, security, and data collection practices, independent of ​www.rizelondon.com​. We have no responsibility or liability for these independent policies or actions and is not responsible for the privacy practices or the content of such websites.


This website and its content are provided ‘as is’ and except to the extent required by law, without any warranties of any kind, whether express or implied, including but not limited to, implied warranties of acceptable quality, fitness for a particular purpose and non-infringement, to the fullest extent permitted by law. The information on the website is for general information purposes only and does not constitute as advice. We do not represent or warrant that the functions contained in this website will be uninterrupted or error free.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

We reserve the right at any time to change, suspend or discontinue without notice, any aspect or feature of this website.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

So when buying through our site, you can be sure that you are completely protected.


If you are given a unique promotional code this means it can only be used by you under your account. Please do not share it with anyone else. If we detect it has been misused then the code will be deactivated and this may impact your future rights to promotional codes, or the suspension/closing of your account.